This website is operated by ESPADLAND

Espadcare Policies and Terms

Last updated: March 23, 2023

Welcome to Espadcare! We are committed to providing high-quality skincare products and excellent customer service. By using our website and purchasing our products, you agree to the following policies and terms. Please read these terms and conditions carefully before using Our Products and Services.

OVERVIEW

Throughout the site, the terms “we,” “us,” and “our” refer to ESPADCARE. ESPADCARE offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Policy,” “Terms”), including those additional terms and conditions and policies referenced herein and available by hyperlink. These Terms of Service apply to all site users, including, without limitation, browsers, vendors, customers, merchants, or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes. Our store is hosted on Espadland US Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any Service portion, use of the Service, or access to the Service or any contact on the website through which the Service is provided without express written permission by us. The headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are only responsible if the information on this site is accurate, complete, or current. The material on this site is provided for general information only. It should only be relied upon or used as the sole basis for making decisions by consulting primary, more accurate, complete, and timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display the colors and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected. We provide accurate product information on our website, including ingredients, directions for use, and pricing. However, we cannot guarantee that all information is completely accurate or up-to-date, and we reserve the right to correct errors or omissions at any time. We also strive to ensure that our products are always available for purchase. However, we cannot guarantee that every product will be in stock at all times, and we reserve the right to limit the number of products that customers may purchase.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, household, or charge. These restrictions may include orders placed by or under the same customer account or credit card or orders using the same billing and shipping address. If we change or cancel an order, we may attempt to notify you by contacting the e-mail and billing address/phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases at our store. You agree to promptly update your account and other information, including your e-mail address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 - PRICING AND PAYMENT
All prices are in [currency] and are subject to change without notice. We accept payment through [payment methods]. Payment must be received before products are shipped.

SECTION 8 - SHIPPING AND DELIVERY
We ship our products to five continents. Delivery times may vary depending on the shipping destination and other factors beyond our control. Shipping fees are based on [weight/distance/other factors]. We usually deliver the orders to our customers in 29 working days.

SECTION 9 - RETURNS AND REFUNDS
We want you to be delighted with your purchase. If you are not satisfied for any reason, please contact us within [Before Sunday of the first week after purchase] of receiving your order to request a return or exchange. Products must be returned in their original condition and packaging. Refunds will be processed once we have received the returned product. Please note that we only accept returns or exchanges for products that have been opened or used if there is a defect in the product or an error in our order fulfillment.

SECTION 10 - PRIVACY AND SECURITY
We take your privacy and security seriously. We use industry-standard measures to protect your personal information and keep it confidential. We will not share your personal information with third parties unless required by law or necessary to fulfill your order.

SECTION 11 - INTELLECTUAL PROPERTY
All content on our website, including text, images, and logos, is the property of Espadcare and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any content without our prior written consent.

SECTION 12 - LIMITATION OF LIABILITYt
In no event shall Espadcare be liable for any damages, including but not limited to direct or indirect damages, loss of profits, or damages arising from the use or inability to use our products or website.

SECTION 13 - GOVERNING LAW AND JURISDICTION
These policies and terms shall be governed by and construed following the laws of [CA-U.S.A]. Any disputes arising from these policies and phrases shall be subject to the exclusive jurisdiction of the [CA/U.S.A] courts.

SECTION 14 - REFUND POLICY
ESPADCARE is made in small batches. Unfortunately, we can’t offer you a return or exchange. All sales are finals. We encourage you to reach out to us before buying should you have any questions about a specific product. ESPADCARE does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items to CRM@espadland.com within 24 hours upon receipt of your package and we will gladly replace for you. We may ask you to send us the broken item. Shipping Domestic & International: We will not be responsible for any lost or stolen packages.

SECTION 15 - COOKIES AND GDPR
Dear Sir or Madam, protecting your data is of the utmost importance to us. The most excellent possible transparency in data processing and your trust in our work is essential to us. According to the General Data Protection Regulation (GDPR), which came into force on May 25, 2018, we are obliged to inform you about the purpose for which we collect, store, or forward your data. By continuing this website, you fully allow us to share your information with physicians and specialists so that we can provide the best analysis for your needs. If you disagree with sharing your data, please ignore this website and do not complete or continue. By continuing to access or use Our Terms and Policy after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or part, please stop using our website and the Service.

CONTACT

If you have any questions about these Terms and Conditions, You can contact us:

• By visiting this page on our website: www.espadcare.com
• By contacting with our Email: espadcare@espadland.com
  
  
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